Privacy Policy
Last Updated: October 25, 2023
Welcome to Washington Diamond, located in Falls Church, Virginia. At Washington Diamond, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or make purchases in our store. By using our services, you consent to the practices described in this policy.
Information We Collect
a. Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, address, email address, phone number, and payment information to process orders and provide customer support.
b. Browsing Information: We collect non-personal information, such as your IP address, browser type, and operating system, to improve our website and services and for analytics.
c. Cookies: We not use cookies.
How We Use Your Information
We use your information for the following purposes:
a. Order Processing: To process your orders, ship products, and provide customer support.
b. Communication: To send you order updates, promotional offers, and important information about our products and services.
c. Improvement: To analyze data to improve our website, services, and customer experience.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
a. Service Providers: We may share your information with trusted service providers who assist us in operating our website and store, including shipping and payment processing.
b. Legal Requirements: If required by law or to protect our rights, we may share information as necessary.
Security
We take the security of your data seriously. We implement industry-standard security measures to protect your information from unauthorized access or disclosure.
Your Choices
You have the right to:
a. Access: Request access to the personal information we hold about you.
b. Correction: Correct any inaccurate or incomplete information we have about you.
c. Deletion: Request the deletion of your personal information.
d. Opt-out: Opt-out of receiving promotional emails by using the unsubscribe link in emails or by contacting us directly.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at info@washingtondiamond.com or call our store at 703-536-3600.