At the time I was looking at engagement rings at some of the big box stores such as Mervis, after a few visits to their store I wasn't getting a good feeling that it was the right decision. After talking with a trusted friend, I was referred to Washington Diamond. I figured I'd give it a shot and go in and see what the hype was about. I called and spoke with Tom Daube, who I then, in turn, went in and met with...he was incredible. I was amazed by the incredible detail he went into in explaining all the characteristics of the diamond...this was, just to remind you the first time I dropped by. Tom did not need to spend that much time and effort on me, he didn't know if I was going to make a purchase in the store. But nonetheless, he answered all my questions honestly and patiently. I ended up taking some time to think about it and then returning for a visit to speak with Mr. Daube. This time I was there to make the purchase, at which point he took his time to explain everything to me and not rush me out the door. To simply put it, Tom and his staff are incredible. The service and dedication to delivering a good product and ensuring the customer is happy is paramount to his business and that is extremely hard to find in this day in age. At the end of the day I'm very thankful for being introduced to Washington Diamond and looking forward to returning for wedding bands!
Thanks again, Tom!