I have been purchasing jewelry from Washington Diamond for over 35 years. My son recently purchased engagement rings and matching earrings so we are in to our second generation. WD is always fair on price and provides exceptional service. I live on the west coast and WD is in Virginia. Most recently my wife commented on a multi-strand gold necklace worn on TV. I took a screenshot and sent it to Tom Daube. We worked back and forth together over about 30 days to get the length, separation and overall look correct. Tom had the necklace fabricated in time for Xmas and it came out fabulous. I recommend WD to everyone I know on both coasts. They are a pleasure to do business with.