I first went to Washington Diamond in 1989 when I bought my wife and engagement/wedding ring, one which they custom made from my design. Over the years I have gone back for diamond earrings for my wife, my oldest daughter, and most recently my youngest daughter. They have always gone out of their way to find me exactly what I wanted. While in the store for the most recent purchase I mentioned I was looking for some simple gold hoop earrings. They didn't have anything in stock but Richard spent considerable time and effort finding exactly what I wanted, even though they were an extremely inexpensive pair. I do not hesitate to give them my strongest recommendation.